Frequently Asked Questions

Have a look at some FAQ’s – but we’d love to hear from you – so drop us a line!

What are the delivery charges for orders from the Online Shop?

Standard shipping is £3.90 – Royal Mail.

For orders over £50 or with a valid coupon shipping is free!

Which payment methods are accepted in the Online Shop?

Cora + Spink accepts most valid forms of payment – all major credit and debit cards, using PayPal and Stripe payment methods. Both these methods of payment are secured digitally to the highest modern standards of encryption. We are never party to your card details.

How long will delivery take?

UK delivery is 2 to 5 working days. Europe 5 to 14 working days. Rest of the world we aim for 7 to 14 days. All using Royal Mail or couriers.

How secure is shopping in the Online Shop? Is my data protected?

Very secure. We use advanced server encryption of your data. Please note the padlock/secure symbol in your browser bar. Additionally our payment gateways are entirely separate from this website and operated by major companies – PayPal and Stripe.

What exactly happens after ordering?

We process all orders the same day they arrive, and despatch even in our busiest periods the same day – with a cut off of 4.30pm.

Once received your order is packaged, checked and then sent to the courier of your choice, or Royal Mail.

Do I receive an invoice for my order?

All orders are complete and final once you have paid – a copy of your invoice and order details are available online for you to download from your account section. Additionally you will receive a full break down of your order in an email, and printed in your package.

Whatsapp us

Add us to your WhatsApp – send us messages, photos and video – or call us for a chat.

+44 1527 313678 

Facebook Messenger

Send us an email

Or drop us a message using the form below and we’ll get right back to you.

Registered address:


22 Walton Road
B61 0EA

Company registration number. 10834533
Telephone. 01527 313 678

Please use the form, email or phone if you require assistance with a delivery or return.

Our returns address is:

Cora + Spink
Walton Road
B61 0EA

Backpack Distribution:

Drop us a line above for wholesale within the UK. We always look forward to working with new retailers, in all niches – fashion retail, outdoors retailers, gift stores, garden centres…

Distribution in Sweden is handled by Trend Spridaren, in Swedish, English and Spanish languages.

Swedish Backpack Showroom:

Trend Spridaren – Cora + Spink

+46 73 646 25 20
Drottninggatan 82, 111 36 Stockholm